The SIM card of a mobile phone stolen from an Australian working in Barcelona was used in a scam to rapidly forwa...
SEO blunder – Million dollar lawsuit over Google website “penalty”
A local “pick-a-quote” startup wanting in early 2012 to emulate the success of its U.S. equivalent, thumbtack.com, engag...
Behind the $250 mil late payment penalty class-action loss
The final installment of Maurice Blackburn’s class-action against ANZ over credit card late payment penalty fees was fin...
Retailer pinged for fobbing off electronics warranty claims, Harvey Norman to pay $52k
“There’s nothing we can do. You’ll have to send the brand-new goods we sold you last week to Sydney for manufactur...
Candyman wins stores, loses battle in cigarette franchise turf war
Travers Beynon aka Candyman last week suffered a major setback to the aggressive expansion of hiscigarette retail outfit...
Car hire company fined $100k for confusing customers with insurance options
It seems that car hire company Europcar was itself confused about the benefits conferred on hirers by the various levels...
CommInsure: unlawful claims denial dressed up on medical grounds as policy holders die
Legitimate payout claims of sick & dying rejected; Doctors pressured to change opinions & diagnoses; Medical...
Supplier’s form layout = unfair term; contentious conditions must be lit up like Christmas
A New Zealand hamper supplier whose terms and conditions were completely up-front has faced ACCC litigation alleging an ...
Forms error, Ray White must refund rent to change mind of tenant
Tim Thompson and Nicole Smith submitted a residential tenancy application with Ray White Coorparoo in September 2013, at...