Banking + Financial Advice Disputes

Talk to Our Litigation & Disputes Experts Get in touch with our team today for expert advice on a wide range of litigation and dispute matters, including business disputes, financial claims, and more.

Overview

Expert Legal Support for Banking & Financial Advice Disputes

At QBPL, we specialize in assisting clients facing disputes with banks and financial institutions. Whether you're a borrower struggling with an unaffordable loan or an investor who has lost money through poor financial advice, our experienced Banking and Finance Disputes team is here to help you navigate the complexities of your claim and pursue compensation.


We handle a wide range of financial disputes, including irresponsible lending practices, misrepresentation of financial products, and conflicts of interest in financial advice. Our team works closely with you to understand your situation and provide practical solutions tailored to your needs.

Why Choose QBPL?

With extensive experience in banking and financial law, our team offers a strategic approach to resolving disputes efficiently and cost-effectively. We strive to achieve the best possible outcome for our clients, whether through negotiation, mediation, or litigation. Our expertise, combined with a deep understanding of banking regulations and financial practices, ensures you have the best representation.

Our Services Include:

  • Irresponsible and Unaffordable Loans: We assist borrowers in seeking compensation for loans that were irresponsibly granted, causing financial hardship. This includes situations where lenders failed to properly assess your ability to repay or engaged in predatory lending practices.
  • Misrepresentation of Financial Products: We help investors pursue compensation for misleading financial advice or investment products that did not deliver as promised. This includes situations where financial advisors misrepresented the risks or returns of an investment.
  • Conflict of Interest Advice: We address conflicts of interest where financial advisors promoted products that served their own interests over their clients’. This includes situations where advisors received commissions or incentives for recommending certain products.
  • Unfair Loan Terms & Fees: We represent clients in disputes over unfair terms, penalty interest charges, and hidden fees in loan agreements. We can help you challenge unfair contract terms and seek compensation for excessive fees.
  • Financial Hardship & Compensation Claims: We seek compensation for clients who have suffered financial stress, hardship, or health issues as a result of inappropriate loans or investments. We can help you pursue compensation for the financial and emotional distress caused by the misconduct of financial institutions.

With QBPL, you gain a dedicated legal team committed to protecting your financial interests and helping you achieve the best possible resolution in your banking and financial disputes.

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Our Process

We follow a streamlined process to help you resolve your dispute efficiently and effectively.

  • consultation
    Step 1

    Assessment & Advice

    We’ll assess your situation, review documents, and provide expert advice on your legal options.
  • data-strategy
    Step 2

    Negotiation & Resolution

    We’ll attempt to resolve the dispute through negotiation or alternative dispute resolution methods.
  • file
    Step 3

    Legal Action (If Necessary)

    If negotiation fails or no appropriate resolution, we’ll pursue legal action to protect your rights and seek compensation.
Services

Irresponsible and Unaffordable Loans

Irresponsible lending practices can have devastating financial consequences for borrowers. At QBPL, we assist clients in pursuing claims related to loans that were granted without proper assessment of their affordability, helping them seek compensation and hold lenders accountable.

What is Irresponsible Lending?

Irresponsible lending occurs when a lender fails to properly assess a borrower's ability to repay a loan, leading to financial hardship and distress. This can include situations where:

  • The lender did not adequately verify your income and expenses.
  • The lender pressured you into taking out a loan you couldn't afford.
  • The loan terms were unsuitable for your financial circumstances.
  • The lender failed to consider your existing financial commitments.

How Can QBPL Help?

If you believe you were a victim of irresponsible lending, our experienced team can help you:

  • Understand your rights: We explain your rights and options under the National Credit Code and other relevant legislation.
  • Gather evidence: We assist in gathering evidence to support your claim, including financial records, loan documents, and witness statements.
  • Negotiate with the lender: We negotiate with the lender to seek a resolution, such as loan restructuring, debt waiver, or financial compensation.
  • Lodge a complaint: If negotiation fails, we can assist in lodging a complaint with the Australian Financial Complaints Authority (AFCA).
  • Pursue legal action: If necessary, we can pursue legal action in court to seek compensation for your losses.

By choosing QBPL, you can take action against irresponsible lending practices and seek justice for the financial hardship you have suffered.

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Services

Compensation for Misleading Financial Advice

Receiving misleading financial advice or investing in misrepresented financial products can lead to significant financial losses. At QBPL, we help clients recover those losses by pursuing claims against financial advisors and institutions who have provided negligent or misleading advice.

What is Misleading Financial Advice?

Misleading financial advice occurs when a financial advisor provides inaccurate, incomplete, or deceptive information that leads you to make poor investment decisions. This can include situations where:

  • The advisor recommended investments that were unsuitable for your risk tolerance or financial goals.
  • The advisor failed to properly disclose the risks associated with an investment.
  • The advisor misrepresented the potential returns or performance of an investment.
  • The advisor provided advice that was influenced by conflicts of interest.

How Can QBPL Help?

If you believe you have suffered financial losses due to misleading financial advice, our experienced team can help you:

  • Understand your rights: We explain your rights and options under the Corporations Act and other relevant legislation.
  • Gather evidence: We assist in gathering evidence to support your claim, including financial statements, investment advice documents, and expert reports.
  • Negotiate with the advisor or institution: We negotiate with the financial advisor or institution to seek a resolution, such as compensation for your losses or a refund of fees.
  • Lodge a complaint: If negotiation fails, we can assist in lodging a complaint with the Australian Financial Complaints Authority (AFCA).
  • Pursue legal action: If necessary, we can pursue legal action in court to recover your losses.

By choosing QBPL, you can take action against misleading financial advice and seek compensation for the financial losses you have suffered.

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Services

Disputes Over Penalty Interest or Fees

Unfair or excessive penalty interest and fees can significantly impact your financial well-being. At QBPL, we help clients resolve disputes related to penalty interest, switching fees, and other unfair loan terms, ensuring you are treated fairly by financial institutions.

What are Penalty Interest and Fees?

Penalty interest and fees are charges imposed by lenders when borrowers breach the terms of their loan agreements. These charges can include:

  • Penalty interest: Higher interest rates charged on overdue payments or after a default.
  • Switching fees: Fees charged for switching loan products or refinancing with another lender.
  • Late payment fees: Fees charged for making loan repayments after the due date.
  • Dishonor fees: Fees charged if a payment is dishonored due to insufficient funds.
  • Early termination fees: Fees charged for paying off a loan before the end of the loan term.

How Can QBPL Help?

If you believe you have been unfairly charged penalty interest or fees, our experienced team can help you:

  • Review your loan agreement: We carefully examine your loan agreement to identify any unfair or excessive penalty clauses.
  • Assess the legality of the charges: We determine whether the charges comply with relevant legislation and industry codes of practice.
  • Negotiate with the lender: We negotiate with the lender to seek a waiver or reduction of the charges.
  • Lodge a complaint: If negotiation fails, we can assist in lodging a complaint with the Australian Financial Complaints Authority (AFCA).
  • Pursue legal action: If necessary, we can pursue legal action in court to challenge the unfair charges and seek compensation.

By choosing QBPL, you can challenge unfair penalty interest and fees, ensuring you are not being exploited by financial institutions and protecting your financial interests.

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Services

Failure to Provide Adequate Statement of Advice

Financial advisors have a legal obligation to provide clients with a clear and comprehensive Statement of Advice (SOA) when providing personal financial advice. This document outlines the advice given, the basis for that advice, and the potential risks and benefits involved. At QBPL, we assist clients who have suffered losses due to inadequate or incomplete SOAs, helping them hold financial advisors accountable for their negligence.

What is a Statement of Advice (SOA)?

An SOA is a key document that outlines the personal financial advice provided to you by a financial advisor. It should include:

  • Your financial goals and objectives
  • The advisor's recommendations and the basis for those recommendations
  • The potential risks and benefits of the recommended financial products
  • The costs and fees associated with the advice and the recommended products
  • Information about the advisor's qualifications and any potential conflicts of interest

How Can QBPL Help?

If you believe your financial advisor failed to provide an adequate SOA or that the SOA was misleading or incomplete, our experienced team can help you:

  • Review the SOA: We carefully examine the SOA to identify any deficiencies or inconsistencies.
  • Assess the advice: We assess whether the advice provided was appropriate for your circumstances and financial goals.
  • Identify breaches of duty: We determine whether the financial advisor breached their legal duties to you, such as the duty to act in your best interests or the duty to provide adequate disclosure.
  • Negotiate with the advisor or institution: We negotiate with the financial advisor or institution to seek a resolution, such as compensation for your losses or a refund of fees.
  • Lodge a complaint: If negotiation fails, we can assist in lodging a complaint with the Australian Financial Complaints Authority (AFCA).
  • Pursue legal action: If necessary, we can pursue legal action in court to recover your losses.

By choosing QBPL, you can hold financial advisors accountable for providing inadequate or misleading advice, protecting your financial interests and seeking compensation for any losses suffered.

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Services

Mortgagee in Possession Disputes

When a borrower defaults on a mortgage, the lender (mortgagee) may take possession of the property to recover the outstanding debt. This process, known as mortgagee in possession, can lead to disputes between the borrower and the lender. At QBPL, we provide expert legal guidance and representation to borrowers facing mortgagee in possession disputes, helping them protect their rights and achieve the best possible outcome.

Common Mortgagee in Possession Disputes

Disputes in mortgagee in possession situations can arise from various issues, including:

  • Validity of the default: Disputes over whether the borrower has actually defaulted on the loan agreement.
  • Accuracy of valuations: Disputes over the valuation of the property, which can affect the sale price and the borrower's equity.
  • Conduct of the mortgagee sale: Disputes over the mortgagee's conduct in selling the property, including allegations of improper advertising, inadequate marketing, or selling the property below market value.
  • Borrower's rights: Disputes over the borrower's rights during the mortgagee in possession process, such as the right to access the property or the right to challenge the mortgagee's actions.

How Can QBPL Help?

If you are facing a mortgagee in possession dispute, our experienced team can help you:

  • Understand your rights: We explain your rights and obligations under the mortgage agreement and relevant legislation.
  • Negotiate with the lender: We negotiate with the lender to seek a resolution, such as a repayment plan, a revised sale strategy, or a postponement of the sale.
  • Challenge the mortgagee's actions: We can challenge the mortgagee's actions if they have not complied with legal requirements or have acted unfairly.
  • Seek compensation: We can help you seek compensation if the mortgagee has caused you financial loss due to their actions.
  • Represent you in court: If necessary, we can represent you in court proceedings to protect your interests.

By choosing QBPL, you can navigate mortgagee in possession disputes with confidence, ensuring your rights are protected and that you receive fair treatment from the lender.

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Services

Claims for Unfair Terms in Loan Agreements

Loan agreements can be complex and contain terms that are unfair or detrimental to borrowers. At QBPL, we help clients challenge unfair terms in loan agreements, ensuring you are protected from excessive fees, penalties, or other unreasonable conditions.

What are Unfair Loan Terms?

Unfair loan terms can take many forms, including:

  • Excessive exit fees: Fees charged for exiting a loan agreement early, which may be disproportionate to the actual costs incurred by the lender.
  • High penalty charges: Unreasonably high fees charged for late payments or other breaches of the loan agreement.
  • Unilateral variation clauses: Clauses that allow the lender to change the terms of the loan agreement without your consent.
  • Indemnity clauses: Clauses that require you to indemnify the lender for losses that are not your fault.
  • Unfair default clauses: Clauses that allow the lender to declare a default and take possession of your property for minor breaches of the agreement.

How Can QBPL Help?

If you believe your loan agreement contains unfair terms, our experienced team can help you:

  • Review your loan agreement: We carefully examine your loan agreement to identify any potentially unfair terms.
  • Assess the legality of the terms: We determine whether the terms comply with relevant legislation and industry codes of practice, such as the National Credit Code and the Australian Consumer Law.
  • Negotiate with the lender: We negotiate with the lender to seek a variation or removal of the unfair terms.
  • Lodge a complaint: If negotiation fails, we can assist in lodging a complaint with the Australian Financial Complaints Authority (AFCA).
  • Pursue legal action: If necessary, we can pursue legal action in court to challenge the unfair terms and seek compensation for any losses suffered.

By choosing QBPL, you can challenge unfair loan terms and protect your financial interests, ensuring you are treated fairly by lenders and your loan agreement is just and equitable.

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Services

Disputes Over Margin Loan Facility Calls

Margin loans are a powerful tool for investors, but they also carry significant risks. When the value of your investments falls below a certain level, your lender may issue a margin call, requiring you to deposit additional funds or sell assets to cover the shortfall. At QBPL, we help clients resolve disputes related to margin loan calls, ensuring that lenders act fairly and comply with their legal obligations.

What are Margin Loan Facility Calls?

A margin loan allows you to borrow money to invest in shares or other assets, using your existing investments as security. However, if the value of your investments declines, the lender may issue a margin call, demanding you to increase your equity in the loan. This can be done by depositing more cash or selling some of your investments. Margin calls can be stressful and lead to significant financial losses if not handled properly.

How Can QBPL Help?

If you're facing a margin loan dispute, our experienced team can help you:

  • Review your loan agreement: We carefully examine your margin loan agreement to understand the terms and conditions related to margin calls, ensuring they are fair and comply with relevant legislation.
  • Assess the validity of the margin call: We determine whether the margin call was issued correctly and if the lender followed proper procedures.
  • Negotiate with the lender: We negotiate with the lender to seek a more manageable solution, such as extending the deadline for meeting the margin call or exploring alternative repayment options.
  • Challenge the lender's actions: We can challenge the lender's actions if they have not complied with legal requirements or have acted unfairly or unreasonably.
  • Seek compensation: We can help you seek compensation if the lender's actions have caused you financial loss.
  • Represent you in court: If necessary, we can represent you in court proceedings to protect your interests.

By choosing QBPL, you can navigate margin loan disputes with confidence, ensuring your rights are protected and that you receive fair treatment from the lender.

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Contact Us Get in touch with our team today for expert advice on resolving disputes, including commercial litigation, debt recovery, and contractual disagreements.

why qbpl?

Our expertise extends to a wide range of disputes, including commercial litigation, contractual disagreements, debt recovery, and more.

Tailored Solutions

We provide customized legal services that address the specific needs of your situation, ensuring every solution is tailored to your goals and the unique circumstances of your dispute.

Efficient Processes

Our streamlined approach ensures the efficient handling of your litigation & dispute matters, minimizing delays and unnecessary complications that may arise.

Risk Mitigation

We focus on minimizing risks by identifying potential issues early and providing strategic advice to protect your rights and achieve the best possible outcome in your dispute.

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In-Depth Knowledge

We possess in-depth knowledge of litigation, court procedures, and dispute resolution methods, allowing us to provide effective strategies tailored to your unique situation.

Expert Guidance

With extensive experience in litigation and dispute resolution, We offer expert advice & representation to help you navigate complex legal challenges & achieve a favorable resolution.

Proactive Communication

We are committed to offering responsive and timely service, ensuring that your legal needs are addressed promptly and effectively throughout the entire dispute resolution process.

We’re dedicated to understanding your unique situation and providing expert legal solutions to help you resolve disputes and achieve the best possible outcomes.

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